277det Privacy Policy

1. Data Controller

277det operates as the data controller for all personal information collected through the 277det platform at https://277det.pro. As data controller, 277det determines the purposes and means by which your personal data is processed. For all data-related enquiries, requests, and complaints, the primary point of contact is:

2. Personal Data We Collect

277det collects personal data from players through several channels: the account registration form, identity verification processes, payment transactions, customer support interactions, and automated technical systems. The categories of data collected are described below.

2.1 Registration Data

When you create a 277det account, we collect the following information:

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (to verify that you meet the 21+ age requirement)
• Bangladeshi mobile number (used for account authentication and transaction notifications)
• Email address (used for account communications and promotional messages where consent is given)
• Username and encrypted password
• Preferred currency (Bangladeshi Taka, BDT)

2.2 Identity Verification Data

To comply with our age verification obligations and to prevent fraudulent account activity, 277det may request copies of one or more of the following documents:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid passport (biographical data page)
• Driving licence issued by the Bangladesh Road Transport Authority (BRTA)
• Proof of residential address (utility bill or bank statement dated within 90 days)

Identity documents are used solely for verification purposes. They are stored in encrypted form and are not shared with any third party except as required to complete mandatory identity checks.

2.3 Financial and Payment Data

2.4 Technical and Usage Data

When you access the 277det platform, our servers automatically collect certain technical data, including:

• IP address and approximate geographic location (city level)
• Device type, operating system, and browser version
• Session start and end times (BST)
• Pages visited, games launched, and features used
• Bet history, wager amounts, and game outcomes (stored as part of your account record)
• Referral source (the URL or link from which you arrived at 277det)

This data is used to maintain platform security, diagnose technical issues, prevent fraud, and improve the overall player experience.

2.5 Customer Support Data

When you contact the 277det support team, we retain records of the communication, including the content of messages, your account details at the time of contact, and the resolution outcome. This data is used to resolve your query, to improve our support processes, and as an audit trail in the event of a future dispute.

3. How We Use Your Personal Data

277det processes your personal data only for specific, lawful purposes. The table below summarises the primary processing activities and the legal basis for each.

4. Sharing Your Personal Data

4.1 Payment Service Providers

To process your deposits and withdrawals, 277det shares the minimum necessary transaction data with the relevant payment provider (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard). This data sharing is governed by the respective provider's own privacy terms and is limited to information required to complete the specific transaction.

4.2 Game Software Providers

Games on the 277det platform are powered by third-party software suppliers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive session identifiers and wager data for the purpose of delivering the game and recording outcomes. They do not receive your full name, NID number, or payment details.

4.3 Identity Verification Services

Where automated identity checks are used, your verification documents may be processed by a contracted KYC (Know Your Customer) service provider operating under a data processing agreement with 277det. This provider acts solely on 277det's instructions and is not permitted to use your data for any other purpose.

4.4 Legal and Regulatory Disclosures

277det may disclose personal data to law enforcement authorities, courts, or regulatory bodies where required to do so by applicable law, a valid court order, or a lawful regulatory instruction. In such cases, we will disclose only the minimum data required to satisfy the legal obligation and will notify the affected player where permitted to do so.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the 277det business, player data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any resulting change to this Privacy Policy in advance of the transfer taking effect.

5. Cookies and Tracking Technologies

5.1 What We Use

The 277det platform uses cookies and similar tracking technologies to maintain your session state, remember your preferences, and collect anonymised analytics data. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens and CSRF protection tokens. They cannot be disabled without breaking core site functionality.
• Functional cookies: Store your preferences such as language settings and last-visited game category. These persist across sessions to improve your experience.
• Analytics cookies: Collect anonymised data on page visits, session durations, and feature usage patterns. This data is used in aggregate form only and does not identify you personally.

5.2 Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 277det account. Disabling functional cookies will mean that your preferences are not saved between sessions. Disabling analytics cookies will not affect your ability to use the platform.

6. Data Retention

277det retains personal data for as long as necessary to fulfil the purposes described in this policy and to comply with legal retention obligations. The following retention periods apply:

• Active account data: Retained for the full duration of the account's active status plus a minimum of 5 years after account closure, to satisfy financial record-keeping obligations.
• Identity verification documents: Retained for a minimum of 5 years after the last transaction on the account, or longer if required by applicable anti-money laundering regulations.
• Transaction records: Retained for a minimum of 5 years in line with standard financial compliance requirements.
• Customer support communications: Retained for 2 years from the date of the interaction, unless the communication relates to an unresolved dispute in which case it is retained until the dispute is fully resolved.
• Marketing consent records: Retained for the duration of the marketing relationship plus 1 year, to demonstrate compliance with consent obligations.
• Technical log data: Retained for 12 months from the date of collection, after which it is anonymised or deleted.

On expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to an individual.

7. Your Data Rights

As a 277det player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with your account username and a description of your request.

• Right of access: You may request a copy of all personal data 277det holds about you. We will provide this within 30 days of a verified request.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you may ask us to correct it. Minor details such as your registered email address can be updated directly through your account settings.
• Right to erasure: You may request permanent deletion of your personal data. This right is subject to any overriding legal retention obligations — for example, transaction records required for financial compliance cannot be erased before the relevant retention period has expired.
• Right to restrict processing: In certain circumstances, you may ask us to pause processing of your data while a dispute or correction request is resolved.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interest. We will consider your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

8. Data Security Measures

Additional security measures include:

• Regular penetration testing and security audits conducted by independent third-party specialists.
• Multi-factor authentication required for all staff accessing player data systems.
• Automated intrusion detection systems that flag and quarantine suspicious access patterns in real time.
• Payment credential tokenisation — bKash and Nagad mobile numbers linked to your account are stored as encrypted tokens, not as plain-text values.
• Strict vendor due diligence: all third-party data processors engaged by 277det are required to demonstrate equivalent security standards as a condition of the processing agreement.

While 277det takes all reasonable precautions to secure your data, no online platform can provide an absolute guarantee against all security threats. If you believe your account has been compromised, please contact support immediately at [email protected].

9. Protection of Minors

277det is strictly an adult platform intended for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that personal data has been provided by a person under 21, we will immediately close the associated account, forfeit any balance, and delete all related personal data in accordance with our data retention procedures.

If you are a parent or guardian and believe that a minor has registered on the 277det platform using your payment details or personal information, please contact [email protected] immediately. We will investigate promptly and take appropriate corrective action.

10. Updates to This Privacy Policy

277det may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, registered players will be notified via SMS to the mobile number registered on their account at least 7 days before the changes take effect.

The updated policy will be published on this page with a revised effective date. Continued use of the 277det platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated terms, you must cease using the platform and request account closure before the effective date.

11. Contact and Complaints

For any questions, requests, or complaints relating to this Privacy Policy or to the way 277det handles your personal data, please contact us using the details below. We treat all privacy-related correspondence as a priority and aim to provide a substantive response within 5 BST business days.

• Email: [email protected] (plain text — not a clickable link)
• Response time: within 5 BST business days
• Language: English

If you are not satisfied with the outcome of your complaint after following our internal resolution process, you may seek further recourse through the dispute resolution mechanism described in the 277det Terms & Conditions, available at /terms-conditions.